Shipping Policy

Last updated: September 2026

At ZunoGoods, we aim to process and ship orders as efficiently as possible.

1. Order Processing

Orders are typically processed within 1–5 business days after payment has been successfully confirmed.

Orders may not be processed on weekends or public holidays. Processing times may also vary during periods of high order volume.

2. Shipping & Delivery Times

Estimated delivery times are provided at checkout or included in your order confirmation.

In general, delivery may take approximately 5–35 days, depending on the destination and other shipping circumstances.

Delivery times are estimates and are not guaranteed. Delays may occur due to shipping carriers, customs processing, weather conditions, public holidays, logistical issues, or other circumstances outside our reasonable control.

3. Incorrect or Incomplete Address

Please carefully review your shipping information before completing your purchase.

If you provide an incorrect or incomplete shipping address, contact ZunoGoods as soon as possible.

Once an order has been shipped, we may be unable to change the delivery address. ZunoGoods cannot guarantee successful delivery when incorrect or incomplete address information has been provided.

4. Delayed or Lost Orders

If your order appears to be significantly delayed, or if tracking shows that your order has been delivered but you have not received it, please contact us with your order number and tracking information.

We will review the available tracking information and, where possible, assist with investigating the shipment.

5. Customs & Import Charges

For international orders, customs duties, taxes, import fees, or other charges may apply depending on the destination country.

Any applicable customs or import charges are the responsibility of the customer unless otherwise stated at checkout.

ZunoGoods does not control customs processing times or charges imposed by the destination country.

6. Contact

If you have questions or concerns regarding your shipment, please contact ZunoGoods and include your order number and tracking details so we can assist you as efficiently as possible.